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Shipping & Returns

Items ship fully insured
All orders are shipped fully insured. All packages, are include a delivery confirmation, and must be signed for. If the customer is not home at the time of delivery, a note is left on the door by the Mail Carrier. This note can be signed and left for the Mail Carrier and the package will be delivered. We can NOT ship to US Military APO boxes currently. If an item is out of stock you will be notified by e-mail of the expected shipping date.

The countries we ship to
We currently ship to France, Australia, Belgium, Brazil, Canada, Czech Republic, Denmark, Finland, Germany, Greece, Greenland, Hong Kong, Ireland, Italy, Japan, Korea, Luxemburg, Malaysia, Mexico, Netherlands, New Zealand, Norway, Portugal, Russian Federation, Spain, Switzerland, Sweden, Taiwan, United Kingdom, United Stated.

The list above is not the complete list , please send us an email
to serviceonline.karen@gmail.com , if you are not sure if we ship to your country.
Shipping method& charge

We providefree shipping on all ordersfor our customers. it usually takes 5-7 business days to arrive your door. If you want to make it faster,we also provide DHL Express for you, r, usually arrived in 3-5 business days. Please note we ship to Italy and Netherlands via DHL only. Any more problem, please feel free to contact our customer service.

* Orders usually ship within 12-24 hours if your payments are received

* * Shipping address cannot be changed or cancelled once order(s) has been shipped.

* * International shipping requires more complicated shipping procedures (such as both countries customs, transit stations etc.), we are unable to control their delivery time.

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